Use this scorecard to compare two or three SEO firms side by side after your first calls. Score each row from 1 to 5.
| Area | Score 1 if… | Score 5 if… |
|---|---|---|
| Proof of results | Only testimonials, no data | Search Console evidence for similar businesses, with dates |
| Process | "We'll do on-page and off-page" | A written 90-day plan naming pages, keywords and fixes |
| People | Unknown or junior-only team | Named senior strategist plus named specialists |
| Transparency | Rank report only | Every URL published and link built, monthly, plus access to all data |
| Terms | 12-month lock-in, accounts in their name | Short minimum term, notice period, you own everything |
An SEO firm's own site is a free sample. Is it fast on mobile? Does it rank for anything? Does it publish its prices and process? Does it have real case studies?
Buyers now ask ChatGPT, Gemini and Perplexity for recommendations. Ask how the firm makes clients easier for AI assistants to find and cite. See what GEO and AEO mean.
If you are unsure, start with an audit or a 3-month engagement and judge the firm on the quality of its work and reporting.
Ask to see an anonymised monthly report. A strong report connects work done to outcomes: a list of pages created or improved, links earned with URLs, technical fixes, and the resulting change in rankings, clicks and enquiries. A weak report shows a rank-tracker screenshot and a few charts with no explanation of what was done or what happens next.
Two quotes are only comparable if they include the same work. Line up the number of keywords, pages, articles, links and hours of technical work in each, then compare price. A higher quote that includes content and links can be better value than a cheaper one that leaves those for you to buy separately. See SEO cost in India for typical price bands.
Ask everyone who joined the calls to score each firm independently, then compare. Big differences usually reveal something one person noticed and others missed, such as a vague answer about links or an unclear reporting process. Agree the final choice on the total score and the strength of the written plan.
Send your website. You get a free SEO snapshot within 48 hours, then a call to walk through it.